- OperatorAce Revenue Group
- Established2010
- Games150+ titles (RTG, Spinlogic)
- Withdrawal Limit$2,500/week, $5,000/month
Licensing, security and player controls
Captain Jack Casino operates under a gaming licence issued by the government of Costa Rica. The licence provides regulatory oversight for its gaming operations. The casino must also follow its stated account and bonus conditions, so it is worth checking the terms attached to an offer before you use it.
Security tools include SSL encryption, advanced firewalls, secure payment gateways and two-factor authentication. The platform also carries out regular third-party audits, while its random number generator is tested by Technical Systems Testing. Together, these features cover account access, payment handling and game randomness.
| Area | What is available |
|---|---|
| Account security | SSL encryption, advanced firewalls and 2FA |
| Game testing | RNG testing by Technical Systems Testing |
| Payment security | Secure payment gateways |
| Player controls | Deposit limits, time limits and self-exclusion |
| Age rule | Players must be 21 or older |

The desktop home experience brings the main casino offer and account tools together. New players can review the welcome promotion, while existing players can use the Inclave system for account access. The platform is also part of the Inclave Casinos family.
Captain Jack Casino gives you several ways to keep an account session protected. Two-factor authentication adds an extra sign-in step, and deposit or time limits can help you set boundaries before playing. Self-exclusion is also available when you want to stop access for a period.
Support is available around the clock by live chat and email. Live chat responses usually take 5 to 20 minutes, while email replies can take up to 24 hours. There is no phone support, so chat is the quicker option when you need an answer.
The payment menu supports cards, bank transfer, cheque, Neteller and a range of cryptocurrencies, including Bitcoin, Litecoin, Ethereum, Tether, USD Coin, Ripple, Bitcoin Cash, Dogecoin and Binance Coin. The minimum card deposit is $30, while the minimum Tether deposit is $9. Responsible gambling tools are available in the account area, including deposit limits, time limits and self-exclusion.
Who Captain Jack Casino suits best
The brand is aimed at players who like a mixture of casino formats rather than one narrow game type. The library has over 150 titles from Real Time Gaming and Spinlogic Gaming, covering slots, table games, video poker, keno, bingo, scratch cards and specialty games. Games can be played instantly in a web browser or through downloadable software.
The loyalty programme is especially relevant if you expect to play regularly. It has five levels: Sailor, Boatswain, Navigator, Quartermaster and Captain. Benefits can include exclusive promotions, higher table limits, fast-track withdrawals, a personal account manager and gifts on special occasions.
| Level | Monthly cashback | Birthday bonus |
|---|---|---|
| Sailor | 4% | $100 |
| Boatswain | 9% | $200 |
| Navigator | 15% | $500 |
| Quartermaster | 25% | $1,000 |
| Captain | 35% | $3,000 |
VIP cashback is credited by the third day of each month and has a $500 maximum. Comp points add another loyalty feature: you earn 1 point for every $10 wagered, and 100 points can be exchanged for $1 in cash. Points are redeemed through the Cashier under the My Account tab.

The game area is built around instant web-based play, with more than 150 titles from RTG and Spinlogic Gaming. The selection covers video and classic slots, table games, video poker, keno, bingo, scratch cards and specialty games. Progressive jackpot games are also available, with prizes ranging from a few hundred to a few million dollars.
Slots include titles such as The Mariachi 5, Empress Wu, Fire Dragon, Cleopatra Gold, Wild Fire 7s and Cash Bandits 2. Table options include blackjack, baccarat, roulette, craps, poker variants, pontoon, Sic Bo and Casino War. Video poker includes Jacks or Better, Deuces Wild, Joker Poker and Double Double Bonus Poker.
There are no live dealer games in the stated selection. Instead, the range focuses on computer-based casino games and tested random number generation. Technical Systems Testing tests the RNG used by the casino.
Tournaments let players compete against one another, while daily and weekly bonus offers add another reason to check the promotions available in an account. The overall fit is strongest for someone who enjoys online casino formats, wants crypto choices and values a structured VIP system.
Who runs the casino and how its offer is structured
Captain Jack Casino is owned and operated by Ace Revenue Group. Its parent company is Primrose Media Limited, and the casino was established in 2010. The brand is part of the Inclave Casinos family and uses the Inclave system for login and account management.
| Detail | Information |
|---|---|
| Owner and operator | Ace Revenue Group |
| Parent company | Primrose Media Limited |
| Established | 2010 |
| Licence jurisdiction | Costa Rica |
| Login system | Inclave |
The main offer is a 200% first-deposit match plus 35 free spins with code JACKPOT200. The minimum deposit is $30, wagering is 30x, and the maximum cashout is 10 times the deposit amount. The offer is available on slots, keno and scratch cards.
There is also an alternative first-deposit option: a 100% match up to $1,000 using code GS001. It carries 30x wagering on the bonus and deposit for slots, or 60x wagering on blackjack and video poker. Blackjack and video poker contribute at 50% towards that wagering requirement.

The promotions area brings together the welcome offer, no-deposit bonuses, free spins and recurring matches. The main first-deposit promotion uses code JACKPOT200 and combines a 200% match with 35 free spins. A $30 minimum deposit applies, with 30x wagering and a maximum cashout of 10 times the deposit.
Other promotional codes cover different playing styles and deposit choices. CAPTAIN50 gives a $50 free chip with 30x wagering on slots and 60x on qualifying table games, with a $100 maximum cashout. WILDFIRE25 gives 25 free spins on Wild Fire 7s, with 30x wagering and a $100 maximum cashout.
The recurring JACKS250 promotion offers a 250% match with unlimited redemptions, a $30 minimum deposit and 30x wagering. There is no maximum withdrawal limit on that offer, although $1 wagered on table games and video poker counts as $0.50 towards wagering.
The welcome package stretches across ten deposits. Deposits one to four and six to nine offer 100% match bonuses up to $1,000 each, while the fifth deposit is 50% of the previous four deposits and the tenth deposit is 100% of the previous four deposits, up to $2,000. The stated total potential value of the ten-deposit package is up to AU$11,000.
- The first deposit offer uses JACKPOT200 and requires a $30 minimum deposit.
- The alternative first deposit offer uses GS001 and can match up to $1,000.
- The second deposit uses GS002 and offers a 100% match up to $1,000.
- The fifth deposit is 50% of all previous four deposits.
- The tenth deposit offers 100% of all previous four deposits, up to $2,000.
- The recurring JACKS250 offer has a $30 minimum deposit, 30x wagering and no maximum withdrawal limit.
The 200% offer is therefore the headline choice, while GS001 may suit someone who prefers broader eligible game categories. As always with a match offer, the wagering rule and eligible games matter as much as the percentage shown in the promotion.
How the bonus maths works before you claim
A 30x wagering requirement means the relevant bonus amount, or the bonus and deposit where the terms say so, must be wagered 30 times. For example, a $30 deposit under the 200% offer creates a $60 bonus. If the wagering calculation applies to the bonus, the simple example is $60 multiplied by 30, which equals $1,800 in required wagering.
The exact calculation depends on the promotion. GS001 uses 30x on the bonus and deposit for slots, while blackjack and video poker use 60x and count at 50%. JACKS250 also applies a 50% contribution to table games and video poker. Slots and keno contribute 100%, while roulette, baccarat, craps and dice contribute 0%.
| Offer or game | Wagering rule | Cashout or limit |
|---|---|---|
| JACKPOT200 | 30x | 10x the deposit amount |
| CAPTAIN50 | 30x slots; 60x qualifying table games | $100 maximum cashout |
| WILDFIRE25 | 30x | $100 maximum cashout |
| Q8DVHKV3M7 | 40x | Valid until 30 September 2026 |
| GS001 | 30x slots; 60x blackjack and video poker | Blackjack and video poker count at 50% |
| JACKS250 | 30x | No maximum withdrawal limit |
- Choose one promotion
Pick the offer that matches the games you want to play and note its code, minimum deposit, wagering rate and cashout rule.
- Make the qualifying deposit
Use the required deposit amount. The headline first-deposit offer needs at least $30.
- Use eligible games
Stay with the games named in the promotion. Contribution rates differ, and some games contribute nothing.
- Track the requirement
Keep an eye on the wagering progress before requesting a withdrawal. A free bonus must not be followed immediately by another free bonus, and a deposit is required if the last transaction was a free bonus.
Other promotional choices include a $15 no-deposit bonus with 10x wagering, a $35 offer using NEW35, a $25 offer using 25NEW that can be redeemed once, a $45 offer using FREE45 for depositing players and a $40 offer using MY40FREE. The Q8DVHKV3M7 offer is $50, carries 40x wagering and is valid until 30 September 2026.
There is also a 290% match with 35 free spins, 15x wagering and a $30 maximum cashout, valid until 27 September 2026. Another code, VY7BAGJ447, provides a no-deposit bonus valid until 31 October 2026. Free bonuses cannot be claimed in a row, so a deposit is required when the previous transaction was a free bonus.
Ready to check the main offer?
The headline promotion combines a 200% match with 35 free spins. Use code JACKPOT200 with a $30 minimum deposit, then work through the 30x wagering rule on eligible games.
Playing and getting help across your devices
Captain Jack Casino works in a web browser on Android phones, iPhones, iPads and other mobile devices. No software download is needed for instant play, and mobile access includes both the games and the cashier. Desktop players can use instant browser games or downloadable software.
The mobile option suits players who want to move between devices without installing a separate app. You can access the game library and account payment tools from the browser. The same broad categories are available for online play, including slots, table games, video poker, keno, bingo, scratch cards and specialty games.

Mobile browser access lets you play without downloading casino software. It works on Android, iPhone, iPad and other mobile devices, so you can use the device already in your hand. The cashier is also available on mobile rather than being limited to desktop access.
The mobile experience is useful for players who want the same account access away from a computer. Games are available as instant web-based play, and the account is handled through the Inclave system. You can also use mobile access to manage deposits and review account tools.
Mobile access does not change the core age rule or restricted-country rule. Players must be 21 or older, and Australia, including all Australian states and territories, is listed as restricted for registration and play. Responsible gambling tools include deposit limits, time limits and self-exclusion.

The mobile game selection includes slots, table games, video poker, keno, bingo, scratch cards and specialty games. Over 150 titles are available from Real Time Gaming and Spinlogic Gaming. Progressive jackpot games are included, with prizes ranging from a few hundred to a few million dollars.
Players can choose between video slots and classic slots, along with more than 20 video poker games and 11 or more table-game types. Recognisable examples include Jacks or Better, Deuces Wild, blackjack, roulette, baccarat and Casino War. The games are computer-based rather than live dealer tables.
Browser play means there is no separate download step before starting an instant game. The mobile cashier is available alongside the games, which keeps account and payment access in one place. RNG fairness is tested by Technical Systems Testing.

Promotions can also be viewed from a mobile browser. The offers include first-deposit matches, recurring bonuses, no-deposit promotions, free spins and VIP rewards. Each promotion uses its own code and wagering rule.
The headline mobile-accessible offer is the 200% match with 35 free spins using JACKPOT200. It needs a $30 minimum deposit, carries 30x wagering and has a maximum cashout of 10 times the deposit amount. The eligible games are slots, keno and scratch cards.
You can also review recurring offers such as JACKS250 and JACKS180. JACKS250 has a $30 minimum deposit, 30x wagering and no maximum withdrawal limit, while table games and video poker contribute at half rate. JACKS180 is a 180% match for slots, keno, scratch cards and bingo.
Support is available 24/7 through live chat and email. Live chat usually replies within 5 to 20 minutes, while email can take up to 24 hours. There is no phone support, so live chat is the practical choice when you want a faster response.
- Use live chat for responses usually arriving within 5 to 20 minutes.
- Use email when your question can wait up to 24 hours.
- Use 2FA to add another layer to account access.
- Set deposit and time limits before playing if you want firm boundaries.
- Use self-exclusion when you want to stop access.
What the overall score says about Captain Jack Casino
Captain Jack Casino scores 6.8/10. The rating reflects a solid RTG-powered library of over 150 games, wide cryptocurrency support and a five-level VIP programme with cashback reaching 35%. The 30x wagering requirement on the main welcome offer is reasonable for this type of promotion.
The score also accounts for the stated withdrawal limits: $2,500 per week and $5,000 per month. The main welcome offer adds a maximum cashout of 10 times the deposit amount, while the minimum withdrawal is $100. On the positive side, there is no win limit, and the casino supports Bitcoin, Ethereum, Litecoin, Tether and other payment choices.
For the right player, the strongest points are the combination of crypto payments, a large non-live-dealer game selection, VIP cashback, comp points and round-the-clock support. The sensible approach is to choose one promotion, understand its wagering contribution rules and keep the withdrawal limits in mind before you play.
Compare the offer with your playing style
Captain Jack Casino combines a 200% first-deposit match, 35 free spins, over 150 games and a five-level VIP programme. Check the terms that matter most to you before making a decision.
6.8/10
Fair
Captain Jack Casino earns 6.8/10 for its games, crypto options and VIP rewards
Captain Jack Casino stands out for over 150 RTG and Spinlogic titles, extensive cryptocurrency support, 24/7 support and a five-level VIP programme with cashback up to 35%. The main points to weigh are the 30x wagering on the headline welcome offer, the 10x deposit cashout cap on that promotion and withdrawal limits of $2,500 per week and $5,000 per month.
The good and the bad at Captain Jack Casino
Pros
- Five-tier VIP programme with monthly cashback up to 35% and birthday bonuses up to $3,000
- Comprehensive cryptocurrency support including Bitcoin, Ethereum, Litecoin, Tether, and Dogecoin
- Comp points system awarding 1 point per $10 wagered, redeemable at 100 points for $1
- 24/7 live chat and email support with live chat response within 5 to 20 minutes
- Over 150 games from Real Time Gaming and Spinlogic Gaming, including progressive jackpots
- Two-factor authentication and SSL encryption for account security
Cons
- 30× wagering requirement on welcome bonuses
- Weekly withdrawal limit of $2,500 and monthly limit of $5,000
- Maximum cashout of 10× the deposit amount on the 200% welcome bonus
- Withdrawal processing up to 7 business days, payment 7 to 10 business days after approval
- Minimum withdrawal set at $100
- No phone support available
- Owner/Operator
- Ace Revenue Group
- Parent Company
- Primrose Media Limited
- Year Established
- 2010
- Licence
- Costa Rica
Captain Jack Casino: your questions
Who operates Captain Jack Casino?
Ace Revenue Group owns and operates Captain Jack Casino. The parent company is Primrose Media Limited, and the casino was established in 2010.
What is the main Captain Jack Casino welcome offer?
The headline offer is a 200% match bonus plus 35 free spins with code JACKPOT200. It requires a $30 minimum deposit, has 30x wagering and limits the maximum cashout to 10 times the deposit amount.
Which games can I use with the 200% welcome offer?
The JACKPOT200 offer applies to slots, keno and scratch cards. Slots and keno contribute 100% towards wagering.
How does the VIP programme work?
There are five levels: Sailor, Boatswain, Navigator, Quartermaster and Captain. Monthly cashback ranges from 4% to 35%, and birthday bonuses range from $100 to $3,000.
How do comp points convert to cash?
You receive 1 comp point for every $10 wagered. One hundred comp points can be exchanged for $1 cash through Cashier > My Account.
Can I play on a mobile device?
Yes. The casino is accessible through a web browser on Android, iPhone, iPad and other mobile devices. No software download is required, and mobile access includes games and the cashier.
What payment methods are available?
Deposit methods include Visa, Mastercard, American Express, Discover, bank transfer, cheque, Neteller and several cryptocurrencies. These include Bitcoin, Litecoin, Ethereum, Tether, USD Coin, Ripple, Bitcoin Cash, Dogecoin and Binance Coin.
What support hours are available?
Live chat and email support operate 24/7. Live chat responses usually take 5 to 20 minutes, while email responses can take up to 24 hours.
What age do I need to be to play?
Players must be 21 or older. Australia, including all Australian states and territories, is listed as a restricted country for registration and play.
